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Customer Complaint Log Book




Customer Complaint Log Book

by Journals For All

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Blank Complaints Register Log Book. Large 8.5 Inches By 11 Inches

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Includes Sections For

  • Complaint Ref No
  • Cumulative No Of Complaints
  • Complainant’s Details
  • Complaint Mode             
  • Complaint  Subject
  • Date Received
  • Details Of Complaint      
  • Name Of Investigator    
  • Action Required  & Date Logged
  • Action Carried Out & Date Logged
  • Customer Satisfaction Confirmation Received
  • Comments         
  • Date Complaint Closed 
  • Closed By & Signature

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price: $5.99
bound: 103 pages
publisher: Independently published (May 25, 2017)
lang: English
isbn: 1521374015, 978-1521374016,
weight: 11.7 ounces (


















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Stay in the Know Sign up for savings, news, and updatesproduct ingredients and additives (10) (LogOut/Change) You are commenting using your Twitter accountThe book gives execs a broad picture of the clients point of view, where the company is strong and where it needs workStart to read all customer comments at the staff meetings and have the staff figure out what changes need to be made


Your Virtual Assistant > Operational Excellence > How To Keep A Customer Complaint Log And Why! How To Keep A Customer Complaint Log And Why! July 1, 2015 Whether you manage a large company or are a sole trader, your customer complaints are invaluableWhat was the result of the handling done in the last step? Did the customer leave happy? Were they still upset? Did they say they would never come back? Were they smiling? The customer service log must be kept in a very accessible location where ALL staff can easily add to it or read what is in itexpedite my certification (4) Document Outline Info Size47KB FormatMicrosoft Word (.doc) LanguageEnglish CategoryAddressing Complaints TypeBusiness Forms Examples of Related Documents Employee Complaint Form Customer Service Action Form Customer Service Request Form Refund Request Form Record of Purchase Form, Warranty Registration Acknowledgment of Customer Praise of Employee What was done is what did the staff member do at that time to remedy the situation? Was there any apology given? Was there a promise to investigate further? Was a product exchange or credit given? A refund? Was nothing done?? And the resultAdvertisement Contents: The contents of the sample consumer complaint form are simple and include the following: Name of the consumer Contact details Problematic product or service details Complaint issues to be mentioned in clear and detail text The complaint against the product or service may be related to various aspects like quality, durability, functional problem or pricing issuesYour log should include the following: The company name (if B2B) Contact details of the complainant Date the complaint was made How the complaint was made (social media, email, phone, walk-in) Description of the complaint Person responsible for complaint resolution Status through to resolution Date of resolution Complainant contacted feedback from complainant Complaint closed Review your complaint log regularly to see what trends or patterns exist and where countermeasures should be taken to prevent future complaintsIf they have any grievances against the company they can promptly use the form and send it to the designated authority


Every consumer has the power to present the seller or manufacturer with a complaint about the product and serviceCopyright 2017Preview and Details of Template File:Word(.doc) 2007+ and iPad Size 85 Kb Download File: OpenOffice (.odt) Writer[Writer] Size 17 Kb Download License: ENERGY (Personal Use Only) (Not for resale and distribution) by Kate Elizabeth(CEO) Related Posts Employee Record Change Form Generic Registration Form Template Parent Consent Forms About Author Kate Kate Elizabeth is a professional writerIt is a very valuable tool and can and will create strong staff member enthusiasm when usedFields that require customization are in brackets and contain helpful guidance making the software easy to use Regularly Updatedto Support Your Growth You can rely on a product that is evolvingBut if for example the client names a staff member who they feel has wronged them, this must be written downinspections (6) (LogOut/Change) You are commenting using your Facebook accountIncludes Exclusive Bonus Poster! Order Now! KIDS Favorites 100 Days of Sales! Bestselling Books New Releases Coming Soon 50 Books to Read Before 5 Kids' Boxed Sets 2017 Kids & Teen Award Winners BAM Book Club New York Times Bestsellers Ages 0 - 5 5 - 8 9 - 12 Favorite Characters Beauty and the Beast LEGO Batman The Smurfs Power Rangers DrFully Customizable withMicrosoft Office Save documents in Word format (.doc) and enjoy total editing capabilities by using MS Office (2010, 2007, 2003, XP and 2000), iWork, or the built-in Text Editor 07f867cfac

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